Reference

How rpsvip2 Handles Your Personal Data

Your account data — including wallet details for DANA, OVO, and GoPay — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

DANA, OVO, GoPay transaction dataAccount access & session securityData retention policyYour right to request changesCookie & device data handling
rpsvip2 How rpsvip2 Handles Your Personal Data
KEAMANAN DATA AKUN

How We Protect and Manage Your Data

Data security at rpsvip2 runs across four areas: how we store account information, how cookies work on the site, how long we keep records, and what you can ask us to change. SSL encryption covers every connection between your device and our servers — this applies whether you are on mobile accessing the lobby or completing a GoPay transfer on desktop. We aim to keep your data only as long as it is needed for account operation or as required by applicable law, after which records are deleted or anonymised.

Data Storage

Account records are stored on secured servers. Payment references from DANA, OVO, and GoPay are kept separate from browsing and session logs to limit exposure.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from the consent banner or your account settings.

Retention Period

We keep active account data for as long as your account remains open. After account closure, we retain only what applicable law requires, then delete or anonymise the rest.

Your Rights

You can request a copy of your data, ask us to correct inaccurate records, or request deletion where local law permits. Contact support with your account ID to start the process.

HUBUNGI TIM KAMI

How to Reach Us About Your Privacy

If you want to review, correct, or remove data we hold about your account, reach out through any of the channels below. Our Indonesia support team handles data requests alongside general account help — you do not need a separate form to start the process. Players in Yogyakarta and across Indonesia can expect a response within one business day for straightforward data queries.

Live Chat Open the chat widget from any page on rpsvip2. Our team is available around the clock for account and privacy questions.
Email Support Send your data access or deletion request to our support address. Include your registered account ID so we can locate your records quickly.
Account Settings Some data preferences — such as cookie consent and marketing contact — can be adjusted directly inside your account settings without contacting support.

Common Questions About Your Data on rpsvip2

These are the questions we hear most often about how rpsvip2 handles account and payment data. If your question is not covered here, our live chat team can help directly.

We collect your registration details, device identifiers, and payment references linked to your wallet — DANA, OVO, or GoPay. We do not store wallet PINs or full bank credentials at any point.

Only the transaction reference and confirmation status are stored against your account ID. Full wallet credentials never pass through our system. Records are kept for the period required under applicable financial regulations.

Yes. Contact our support team via live chat or email with your registered account ID. We will compile your data summary and respond within one business day for standard requests.

Send a deletion request through live chat or email. We will remove or anonymise your records after account closure, retaining only what applicable local law requires us to keep.

We share data only where required by applicable law or to process your payment through the relevant local rail — DANA, OVO, or GoPay. Your data is not sold to third parties for marketing purposes.

Session cookies keep you logged in; analytics cookies help us improve the lobby. You can manage your cookie preferences from the consent banner when you first visit, or later inside your account settings.